Sending a Free-form Message

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There are numerous ways to send a new free-form message to a driver, depending on what area of CMS you are currently in:

  • From the communications module, simply click on the "Driver Communications→Inbox" or "Driver Communications→Outbox", and then click the New Form icon.
  • From the dispatch module, simply right-click on a tractor in the equipment status list and choose "Send Freeform Message".
  • From the dispatch form, click "Messages→Freeform" (this option is only available if the dispatch tractor is setup with a mobile communications ID).

Image:MobileCommSendMessage.png

To send the message, select the tractor that should receive the message, set the priority, type your message, and click "Send". The message will be queued in the "Driver Communications→Outbox" until the next Tailwind Agent cycle (every five minutes) and then it will be transmitted automatically.

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