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Trucking Software
Hundreds of users across North America powered by Tailwind. |
| Why Choose Tailwind? |
 Partnership
Our sales process is designed to understand your needs and ensure that they will
be met.
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 Value
Our affordable CMS products are proven to minimize operation costs while maximizing profits.
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 Versatility
CMS can be fully integrated with any industry standard third-party software, such as fuel tax and web tracking.
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 Live Telephone Support
We understand the limitations in the industry norm of an automated phone system in lieu of live support, which is why we provide affordable live telephone support so you don't wait in a queue to have your issues resolved. Rely on the software expertise and industry knowledge of the highly trained Tailwind™ Support team, a valuable advantage available to you whenever you need it.
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 Product Upgrades
Product upgrades are one of the most compelling reasons to subscribe to Tailwind™ Support, providing you with access to the latest in: Innovative new features, Compatibility enhancements, Integration with 3rd party applications and devices, Responses to industry changes, and Bug Fixes.
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 Web Portal Access
The Tailwind™ Customer Portal and Knowledge Base is your key to managing Tailwind™ Support and includes a wealth of information on program functionality, best practice recommendations and online tutorials. Keep track of outstanding support issues by simply as logging in to the Customer Portal and checking your ticket status.
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 Electronic Manual
The Tailwind™ Electronic Manual is an ever-evolving online document defining program components and functionality. The web-style navigation and powerful searching features put access to all the latest documentation only a few keystrokes away. Filled with up-to-date screenshots and practical examples, the Tailwind™ Electronic Manual is an indispensable tool for new and old users alike.
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 After Hours Support
For critical issues occurring outside regular business hours, Tailwind™ offers after hours emergency support, putting the resources of Tailwind™ technical support only a phone call away, no matter what the time.
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 Training Scheduling
Tailwind™ makes available a team of trainers with extensive industry and program knowledge for scheduled training sessions either online, over the telephone, or on-site. Able to instruct in all matters of operating the system and interfacing with other applications or devices, Tailwind™'s dedicated trainers are the most effective learning tool for Tailwind™ CMS.
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 Professional Services
Over and above regular technical support and training, Tailwind™ offers professional services in the forms of: Custom report work, Technical consultation (server moves, configuring remote access, etc), Policy and Procedural Consultation, and Graphic Design.
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